Information We Collect
- We collect information you provide directly: name, email, phone number, message content via contact forms; account credentials if you register for the client portal; payment details processed by Stripe (we do not store card numbers).
- We collect information automatically: IP address, user agent, pages viewed, time on page, referring URL via first-party analytics. We do not use third-party advertising trackers.
How We Use Information
- To respond to inquiries and provide requested services.
- To deliver, maintain, and improve our services.
- To send transactional emails (account confirmations, project updates, invoices).
- To comply with legal obligations and enforce our Terms of Service.
Sharing and Disclosure
- We do not sell personal information.
- We share data with service providers (Auth0 for authentication, Stripe for payments, our SMTP provider for email) bound by data-processing agreements.
- We disclose information when required by law, subpoena, or to protect our rights.
Data Retention
We retain personal information for as long as needed to provide services or comply with legal obligations. Contact-form submissions are retained for 24 months. Account data is retained until you request deletion.
Your Rights (CCPA)
- California residents have the right to: know what personal information we collect; request deletion of personal information; opt out of any sale (we do not sell); non-discrimination for exercising these rights.
- To exercise these rights, contact us via the form on /contact and select 'Support', or email info@utopiats.com.
Security
We implement technical and organizational measures including encrypted credential storage, TLS in transit, role-based access controls, and audit logging. No system is impenetrable; we will notify affected users of any qualifying breach.
Cookies
See our Cookie Policy for details on cookie usage. We use only first-party cookies for session management and analytics.
Children
Our services are not directed at children under 13 and we do not knowingly collect their information.
Changes to This Policy
We may update this policy. Material changes will be posted with an updated effective date. Continued use after changes constitutes acceptance.
Contact
For privacy questions: info@utopiats.com or 3943 Irvine Blvd, Suite 772, Irvine, CA 92602.